FAQ
General Questions:
What does With Love Archive mean?
At WLA, we want to encourage you to go after your biggest and scariest dreams and to archive the process into our planner with love.
Be kind to yourself while you fearlessly jot down your aspirations, even if they may seem out of reach or intimidating.
We can’t wait to see you bring it to life.
Where is the brand based?
We are based in Toronto, Canada!
What are the dimensions of the planner covers?
Our covers are 9.25’ x 14.96’
it’s compatible with A5 sized inserts and accessories (5.8’ x 8.3’)
What type of paper do you use?
We use Premium 32lb 120gsm paper for our inserts which happens to be some of the best paper in the market. The thickness of the paper makes organizing and writing down notes such a blissful experience.
How can I cancel an order I made?
As long as your order hasn’t been shipped yet. You can still cancel the order!
Please email us at hello@withlovearchive.com with the word “cancel” in the subject line and include your order number. We cannot guarantee order cancellations as we ship very quickly but we will do our best.
We are not responsible for any address errors or order delays after your package leaves our facility.
Do you ship internationally?
We are working on it! Currently, we ship to Canada and the United States.
Please keep in mind that customs, duties, taxes, or brokerage fees may be charged by your country or by the selected carrier. These fees vary so we are not able to provide an estimate. We are not responsible for any additional charges when importing our goods.
Shipping
With Love Archive offers shipping to Canada and USA with complimentary shipping on all orders!
The estimated shipping time at checkout does not include processing time.
Standard Shipping:
5-9 business days (Shipping calculated at checkout)
Current Processing Times:
Regular Orders: 7-8 Business Days
Business days are Monday - Friday, excluding holidays and weekend